At Glass 4 Classics, we understand that restoring or upgrading your classic vehicle comes with plenty of questions. Whether you’re looking for the perfect windscreen, need guidance on fitment, or want to learn more about shipping and customization options, we’ve got you covered!
Our FAQ section is designed to provide quick and clear answers to common inquiries about our high-quality automotive glass, expert services, and how we can help you complete your classic car project with confidence.
If you don’t find the answer you’re looking for, feel free to contact our team—we’re always happy to help!
At Glass 4 Classics, we are committed to providing exceptional service and high-quality automotive glass for classic vehicle restorations. Our goal is to ensure a seamless experience for every customer.
Quality Assurance
We take pride in supplying premium classic car glass that meets or exceeds OEM standards. Every piece is quality-checked before dispatch to ensure the best fit and finish for your restoration project.
Expert Support & Advice
Restoring a classic or vintage vehicle can be challenging, and we’re here to help! Our team has extensive knowledge of classic or vintage vehicle glass and are happy to advise on fitment, compatibility, and installation. If you need guidance, simply reach out—we’re here to assist.
Secure & Reliable Shipping
We carefully package and ship our glass products Australia-wide (and internationally) using trusted couriers. Every order is securely packed to prevent damage, and tracking details are provided so you can follow your order every step of the way. See further details under the Shipping Tab
Customer Satisfaction Guarantee
Your satisfaction is our priority. If there is an issue with your order, let us know as soon as possible, and we will work with you to resolve it quickly and fairly. We stand by our products and service.
Transparent Communication
We believe in clear, honest, and timely communication. Whether you need a quote, have a question about your order, or require technical advice, we’re always here to provide straightforward and helpful responses.
For any further inquiries, feel free to contact our team—we’re dedicated to helping you complete your classic or vintage car or truck restoration with confidence!
No! There are a limited number of manufacturers that are licensed to supply automotive glass. These manufactures supply the automotive industry with approved glass that has a safety stamp etched in. Glass that does not have the AS/NZS 2080:2006 (or international equivalent) is not approved automotive glass.
This mistake does not happen often, but should your order be incorrect in any way (i.e., the item is not what you ordered, the quantity is different, etc.,) please contact our office immediately and we will rectify the situation.
Yes. We carry many stock sizes for many years, makes and models of classic cars, muscle cars, imported cars and Hot Rods. If you don’t see what you need on our website please contact us to check on availability as there are so many makes and models that it is simply impossible to list every piece we are able to supply.
We currently have templates for approximately 8000 makes and models of cars and are adding to our inventory all the time. Check out our store or contact us as there is a good chance we will be able to assist.
If the glass in the vehicle is flat we can show you how to make a template from the existing glass, or you can send us the old window glass and we can produce the glass to fit it. Providing it is wrapped carefully, tempered/toughened glass will very rarely break during transit. Feel free to contact us to discuss this process further.
Yes, however there are a few things to be aware of.
Maybe you have completed a chop top on a later model car with curved side glass, or you want to do a vent-delete/one-piece door window. In custom cases such as these, where a curve is required in any glass, especially in a size or shape that we do not already have in stock, the process can be quite expensive. It is also a very time-consuming process and may require several months to complete from start to finish. Contact us if you would like to discuss the process in more depth.
Again, the short answer is ‘yes’, but depending on the shape/curve of the glass, the expected completion time can vary quite a lot and needs to be taken into consideration.
If you own a Vintage car, Classic car or Hot Rod with a flat front windscreen, we can supply this in a timely manner.
As soon as any curve is required in glass, in a size or shape that we do not already have in stock (e.g., chop top front/rear windscreens) the production process is incredibly labour-intensive and time-consuming.
Many customers tell us that they have “just removed 3 inches” from the roof or that the windscreen “will only require the top 3 inches removed.” Experience tells us that this is generally not the case because the shape/curve often changes slightly throughout the process no matter how careful they have been, and unfortunately the process just isn’t that simple.
Custom front and rear windscreens take extra time and expense to produce given the need for steel jigs to be made and additional mould checks to be carried out to achieve the correct curve and fit for the altered opening.
Yes! However, you will need to make a template for us to use.
The template is best made from 6mm MDF as it best replicates glass and is easy to cut and shape.
It is important that all templates are made with the actual bailey channels installed and that the template is fitted with the seal if one is required (for fixed windows).
The template should also be fitted to the window runners or power window kit and wound up and down to check for fit. It is easy to make alterations to the MDF at this stage. Remember, if the template doesn’t slide easily, the glass won’t either.
We cut all glass by CNC machine and it will be mm-perfect to the template supplied.
Yes! Power window kits often require additional glass at the bottom to attach to. Unless the top has been chopped, all we need you to tell us is how much to add to the bottom of the window. Otherwise, a stock template will work just fine. This applies only to flat glass as we are unable to alter the moulds for curved glass.
Yes, we offer custom glass solutions. Please contact us directly to discuss your specific requirements, and our team will assist you in creating a tailored solution.
Not all of our products are listed online—we have thousands of items available. If you can’t find what you’re looking for, please contact us directly via phone or email, and our team will be happy to assist you in finding the right product for your needs.
If you need to make changes or cancel your order, please contact our customer service team as soon as possible. Once an order has been processed or shipped, modifications or cancellations may not be possible.
No, we do not charge additional fees for any of our accepted payment methods. However, please note that your bank or payment provider may apply their own fees.
Currently, we do not offer in-house instalment plans or payment plans. However, if you choose PayPal at checkout, you have the option to use PayPal Pay in 4 or other financing options, depending on your PayPal account eligibility. Full payment is otherwise required at the time of purchase.
If the glass is in stock, we will dispatch it within 2-3 business days.
If flat glass needs to be manufactured, dispatch will typically take 15-20 business days.
For custom or highly labour-intensive orders, additional time may be required. We will provide you with an estimated timeframe before starting the job to ensure you are happy to proceed.
If the product is to be imported from overseas, delivery times can vary due to several factors, including when the order is placed, international shipping times, customs processing, weather conditions, industrial action, and other unforeseen delays. We will keep you updated on the progress of your order and provide an estimated arrival time.
Shipping confirmation emails are generated and sent automatically, so assuming that a valid email address was provided, there is a good chance our communication with you was filtered into a junk or spam email box. Before asking us to forward you a copy, please check your junk, spam, or deleted item boxes for an email from admin@glass4classics.com.au. Add our address to your safe list so you will be sure to receive any future emails on the status of your order.
At Glass 4 Classics, we stand by the quality and reliability of our products. We offer the following guarantees to ensure you receive your glass in perfect condition and with confidence in its fit and quality.
Damage & Breakage Guarantee
All glass products are guaranteed against damage or breakage during transit. You must inspect and report any issues within 72 hours of delivery. If your order arrives damaged, we will work swiftly to provide a resolution.
Fit & Quality Guarantee
We ensure that our glass meets high-quality standards and fits your classic vehicle as expected. Our fit and quality guarantee remains valid for as long as it takes to install the glass in your car. If you encounter any fitment concerns, we are here to assist and find a solution.
If you have any issues or concerns, please contact our team—we are committed to your satisfaction and will work with you to resolve any problems efficiently.
We have successfully shipped glass internationally for many years without breakages. However, due to unexpected additional freight charges we have been receiving beyond our quoted rates, we have made the decision to no longer arrange offshore shipping.
If you would like to organize your own international freight, we are happy to assist by securely packing your order and completing the necessary export paperwork. Please contact us to discuss your shipping requirements.
At Glass 4 Classics, we take pride in supplying high-quality automotive glass and ensuring our customers receive the correct products. Please review our Refunds & Returns Policy below:
Incorrect or Faulty Products
If we have supplied an incorrect product, we will offer a replacement or refund, depending on availability. Please contact us as soon as possible to arrange a return.
Change of Mind
We do not offer refunds or exchanges if you change your mind after purchase.
International Orders or Custom Orders
Custom orders require a payment up front and International orders will require a non refundable 50% deposit.
Incorrect Orders
No refunds will be issued for products that are not suitable for the application, where the wrong information has been provided to us.
Returns Not Due to Our Error
If we agree to accept a return that is not due to an error on our part, the following conditions apply: ✅ A 15% restocking fee will be deducted from the refund. ✅ The customer is responsible for return shipping costs. ✅ The product must arrive in original, undamaged condition. ❌ No refunds will be issued if the returned product is received broken or damaged.
If you have any questions about your order or need assistance, please contact us.
